ALL SALES

Items will ship within 3 weeks unless otherwise noted by customer service. Prices may be subject to change without notice. Goods will be ready to ship within the lead time specified. Lead times begin with receipt of payment and order details. Goods will ship when invoice is paid in full.

Please be reminded that shipments destined outside of the uk are entitled to import taxes and duty fees, based on the delivery country’s regulations.

All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. We are not responsible for these fees in any way, as we do not receive any of this money. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.

All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, walac. reserves the right to refuse the sale and may offer the item again with the correct information. walac. does not guarantee the availability of any items listed on walac.xyz if the item selected for purchase is not available, walac. will make every effort to contact the customer to notify them of the cancellation.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that walac. Shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, walac. Shall issue a credit to your credit card account in the amount of the purchase.

 

RETURNS

We accept returns of unused or defective merchandise for full refund or exchange within fourteen (14) days of purchase, excluding initial shipping costs.

If you would like to request a return, please first send us an email to hello@walac.xyz with your order number.

Once you have submitted your request, a return authorization will be given to you within 72 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed.

The costs for returning the package to us for both returns and exchanges is on the customers own expense.

 

WE ARE NOT RESPONSIBLE FOR THE FOLLOWING

·   Damage caused by improper cleaning solutions or methods.

·   Damage caused by improper installation or assembly by the customer or the customer’ agent.

·   Damage caused by exposure to weather or improper environment.

·   Any costs of installation, removal, or re-installation.

·   Restoration or repair work.

 

DAMAGES

Damages must be documented and reported within 10 business of receipt. Walac. Is not responsible for repair or replacement of damages reported after this time. If damage has occurred in shipping all packaging must be retained by receiver. Failure to do so may invalidate any claim.

 

CUSTOMER INFORMATION

walac. only collects information on our customers for the sole purpose of order tracking and records keeping of orders placed online. This information is limited to Customer name, address, email, telephone number, and IP addresses.

walac. will only contact you by phone in the event of a problem with a web order place via walac.xyz. At the time of checkout you have the option of joining the walac. mailing list. walac. may occasionally send you email regarding new product lines and store information. You have the option to discontinue these emails at any time by following the link at the bottom of every email.

At no time does walac. retain sensitive information such as credit card numbers. walac. does not share your customer information under any circumstances.

At no time does walac. collect information on customers specific browsing habits. walac. also records your IP address at the time of check out to aid in the prevention and tracking of credit card fraud.

 

SECURITY

All orders submitted to walac. are encrypted with 256 bit SSL security to ensure your transactions are processed safely.

 

PRIVACY

walac. respects your right to privacy. walac. will not sell or share your name or personal information.

 

TERMS AND CONDITIONS

In using this site you agree to the terms and conditions outlined in this document. Please take a moment to review these terms and conditions. In using walac.xyz, you accept these terms and conditions. If you do not accept these terms and conditions please do not use walac.xyz. These terms and conditions may change at any time. walac. reserves the right to update and maintain these terms and conditions without prior written notice. Your usage of walac.xyz is bound by the terms and conditions outlined on the site, we therefore encourage you to review these terms and conditions each time you use this site.

 

DISCLAIMER

This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that walac. shall not be liable for any damages of any kind related to your use of this site.

 

COPYRIGHT

All content of this site walac.xyz is the sole property of walac.. All images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the express written permission of walac..